Counsellor Report    


Overview:

This section provides an overview of the performance of Counsellors. It states the leads generated, conversion of leads to admissions etc and provides a report for the same.


View Counsellor Report:

  1. Select the Report section present near the SMS tab.

  2. Select Counsellor Summary under Counsellor Report

Field

Description

Date Criteria

Update the Date criteria as per requirement.

1)Day-Displays report Daywise

2)Week-Displays report Weekly.

3)Month-Displays report Month wise.

4)Year-Displays report Year wise.

5)Fiscal Year-Displays the report according to the fiscal year

6)Custom-Displays report as per requirement by mentioning Start Date and End Date.

Counsellor Name

Displays the name of the counsellor

Total Enquiries

Displays the total Enquires handled by the counsellor

Registered

Displays the number of Enquiries converted to Registered Status

Admitted

Displays the number of Admissions done from the Enquiries

Conversion %

Displays the Conversion done by the particular counsellor from Enquiry to Admitted in %.

Total Registered

Displays the total number of registration done by the particular counsellor.

Total Admitted

Displays the total number of Admission done by the particular counsellor.

Follow Ups

Displays the number of Follow ups done by the counsellor

Instalments

Displays the number of Instalments collected by the particular counsellor

Total Collection

Displays the total amount collected by the particular counsellor


View Specific Counsellor’s Report:

Viewing of Total Enquiries,Registrations,Admissions can be performed by following these steps

  1. Select the Report section present near the SMS tab.

  2. Select Counsellor Summary under Counsellor Report

  3. Click on the number displayed across each counsellor as per your requirement.

Field

Description

Total Enquiries

Displays the total Enquires handled by the counsellor

Registered

Displays the number of Enquiries converted to Registered Status

Admitted

Displays the number of Admissions done from the Enquiries

Total Registered

Displays the total number of registration done by the particular counsellor.

Total Admitted

Displays the total number of Admission done by the particular counsellor.

Follow Ups

Displays the number of Follow ups done by the counsellor

Instalments

Displays the number of Instalments collected by the particular counsellor


Export Report:

Exporting of displayed Report is possible

  1. Select the Report section present near the SMS tab.

  2. Select Counsellor Summary under Counsellor Report

  3. Click on the Export button present on the top right corner of the screen.

  4. The Report will be downloaded in CSV format.